Terms and Conditions | Tonic


Tonicgrooming.com website and the Tonic brand is owned and operated by Kayana Limited (thereafter referred to as “Tonicgrooming.com and its affiliates”, “we”, “our”, “us”). By accessing any areas of Tonicgrooming.com, users (thereafter referred to as “you”, “your”) agree to be legally bound and to abide by the terms set forth below (“Terms of Service”).

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.


Tonicgrooming.com and its affiliates does not warrant (and accepts no responsibility for) confidentiality of any information or data whether personal or otherwise transmitted through Tonicgrooming.com. Our current practice is to take reasonable steps to maintain confidentiality.
Your submission of personal information throughout this website is governed by our Privacy Policy.


When you visit Tonicgrooming.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All services offered on the Tonicgrooming.com website shall, unless explicitly stated otherwise, be subject to these terms and conditions. You understand and agree that Tonicgrooming.com and its affiliates assume no responsibility for the timeliness, deletion, mis-delivery or failure of the provision of any services.

You understand that the technical processing and transmission of the services may involve transmissions over various networks; and changes to conform and adapt to technical requirements of connecting networks or devices.

Tonicgrooming.com and its affiliates shall, accordingly, in no circumstances, be liable for any failure of any Services in whole or in part or for your inability to gain access in whole or in part to such Services due to the delay or failure of any communication networks or any party providing such access.


All Tonicgrooming.com, Tonic brand related content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Tonicgrooming.com and its affiliates and protected by international copyright laws. The compilation of all Tonicgrooming.com, Tonic brand and related content on this site is the exclusive property of Tonicgrooming.com and its affiliates and protected by international copyright laws. All software used on this site is the property of Tonicgrooming.com and its affiliates or its software suppliers and protected by international copyright laws.


Tonicgrooming.com and other Tonic related marks indicated on our site are trademarks of Tonicgrooming.com and its affiliates. Tonicgrooming.com and Tonic trademarks and trade dress may not be used in connection with any product or service that is not Tonicgrooming.com and its affiliates, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Tonicgrooming.com and its affiliates.


Content on our website is provided for general informational purposes only and not intended to diagnose, prescribe or replace the advice of doctors.
Our recommendations are based on the advice of professional industry experts, but all comments and feedback about product effectiveness are based on customer and staff opinions and should never be substituted for dermatological care.

By purchasing our products you recognise and accept the fact that some ingredients including but not exclusive to fragrance and parabens may cause adverse effects including, but not exclusive to, sensitivity in susceptible individuals and Tonicgrooming.com and its affiliates will not be liable for such occurrences.

Customers are responsible for reading the listed product ingredients (usually labeled on the outside of the box containing the related skincare product) and correctly following directions for use. If you have a specific allergy, sensitivity, or if certain ingredients cause breakouts or other adverse side effects, do not use products that contain the ingredients that may trigger said reaction(s). We encourage those with extreme sensitivity or acne to first consult a dermatologist before using of any of our products.
 By purchasing our products, you accept responsibility to check with a professional before using any products that may interfere with drugs or medical conditions.

We do not warrant that the quality or efficacy of any products, services, information, or other material purchased or obtained by you will meet your expectations.

By agreeing to our terms and conditions, customers take full responsibility and understands that Kayana Limited, Tonicgrooming.com & it’s affiliates accepts no liabilities.


Tonicgrooming.com and its affiliates attempt to be as accurate as possible with information presented on our website. We are not responsible for any damages if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. If a product offered by Tonicgrooming.com itself is not as described, your sole remedy is to return it in unused condition.


Our products and services are intended for adults age 20 years old and above. Please be aware that some skincare ingredients including but not exclusive to BHA or AHA are not intended for children or young adults still going through puberty. If you are under the age of 18, you must receive parental consent, and preferably the advice of a dermatologist before using our website or any of our products and services.


In consideration of Tonicgrooming.com and its affiliates allowing the User access to the Information and / or Tonicgrooming.com, the User agrees:

  1. not to carry out or allow any Copyright Infringement;

  2. not to use the Information or the User's access to Tonicgrooming.com for any illegal, improper, obscene or defamatory purpose;

  3. to take all steps to ensure the Information does not damage the User's information or systems;

  4. to ensure that all information which you provide to Tonicgrooming.com is true and accurate to the best of your knowledge;

  5. to all Tonicgrooming.com and its affiliates’ disclaimers and limitations of liability set out in this notice; and

  6. to all of Tonicgrooming.com and its affiliates’ personal data policies


Tonicgrooming.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Under this agreement, the payment processing services for goods and/or services purchased on this website are provided by Braintree (PayPal Pte. Ltd.) The terms for all payments are governed through an agreement between you and Braintree (PayPal Pte. Ltd).


Tonicgrooming.com and its affiliates reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the services (or any part thereof) with or without notice. You agree that Tonicgrooming.com and its affiliates shall not be liable to you or to any third party for any modification, suspension or discontinuance of these services.


The Terms shall be construed in accordance with, and this agreement is governed by the laws of the Hong Kong Special Administrative Region of the Peoples' Republic of China ("Hong Kong") and each part of these terms and conditions shall apply to the extent permitted thereby. Any part of these terms and conditions which is prohibited or unenforceable in any jurisdiction is ineffective as to that jurisdiction only to the extent of the prohibition or unenforceability. That does not invalidate the remaining parts of these terms and conditions nor affect the validity or enforceability of that part in any other jurisdiction. Where these terms and conditions are available in Chinese, the English version is the governing version and shall prevail whenever there is a discrepancy between the two versions.